Snap Translator is provided by SL Developer, Colombo, Sri Lanka. Contact: sldev.support@gmail.com.
When you sign in with Google, we receive basic account information such as your Google account identifier, email address and display name. We use the stable account identifier to create and secure your Snap account. We store authentication sessions, trial and Premium usage counters, subscription entitlements, purchased-credit balances and operational security records.
Text that you intentionally submit for translation, Singlish normalization, keyboard translation, Smart Reply or other Language AI features is sent to our backend and may be sent to configured AI service providers to generate the requested output. When you use photo translation, OCR or Ask from Image, the selected or captured image, extracted text and question may be sent through our backend to configured OCR and AI processors. Do not submit sensitive content that is not necessary for your request.
Vocabulary and history may be stored locally on your device. We may process limited request metadata, error information and usage counts to operate quotas, prevent abuse, diagnose failures and maintain service reliability.
Subscriptions and one-time credit-pack purchases are handled by Google Play. We do not receive your full card or payment-account details. To verify purchases, restore access, apply credits and prevent duplicate crediting or purchase sharing, we process purchase tokens, token hashes, product and base-plan identifiers, order references, subscription state, renewal and expiry information, and the number of credits purchased or remaining.
Premium plans include a shared allowance of 200 eligible AI uses during each monthly usage period. We process the current period start and number of included uses consumed. If you purchase extra AI credits, we process the remaining balance and deduct credits as eligible operations are successfully used after the included allowance is exhausted.
We use data to provide accounts and requested features, enforce free and Premium allowances, verify billing, maintain purchased-credit balances, prevent fraud and abuse, provide support and keep the service reliable. We share only what is necessary with Google identity and Play services, hosting and infrastructure providers, and configured OCR or AI processors. We do not sell personal information.
Records are retained only as reasonably required for these purposes and for security, accounting, dispute-resolution and legal obligations. Purchase and anti-fraud records may be retained after account deletion where necessary.
You may sign out or delete your Snap account from Settings. Deletion anonymizes or removes eligible account information and revokes active sessions. Records that must be retained for fraud prevention, accounting, dispute resolution or legal compliance may remain in restricted form. You may also request assistance by email.
We use encrypted transport, access controls and encrypted purchase-token storage. No system is completely secure. The service is not directed to children under 13.
Material changes will be posted here with a new effective date.